-Please arrive at least 15 minutes prior to your reservation time for check-in. -5 minutes of every booked hour is reserved for simulator turnover, error correction, maintenance and repair. -Please note that we may elect to use your image or images of your gameplay on our social media channels. -Any cancellation with less than 12 hours notice will be charged a $25 fee. -Guests who miss their appointment will be charged the full amount of their reservation. -If a guest is 15 minutes late for their reservation without notice they are considered a no show and X-Golf Commack has the right to give their time slot to the next available customer. -Items left behind by the guest will be kept for a period of 2 weeks at which point they will be donated or disposed of. -All golf groups should be aware of their surroundings. Bag racks are provided for club storage in a designated "clear area." When not golfing, stay behind the wooden table at your bay to avoid the swinging club. When swinging the golf club, the bay is designed for a practice swing and actual swing. The golfer is responsible for making sure the area is clear prior to swinging. Performing non-golf related actions such as pointing, waiving or throwing the club is unacceptable and any damage to the simulator, the golf bay, tv, computer monitors, other's property, or other persons is the responsibility of the golfer holding the club. It is your responsibility to make sure your equipment is in good condition. Use of a damaged club may result in injury to the player or other persons or surrounding equipment.